Source: Travel News
In-room dining service is one hotel guest amenity that people often expect to use more than they actually do according to a new report. Red Huber / Orlando Sentinel/MCT
Skift Take: There's a very careful consideration to be made here by hoteliers, and even if guests don't use a particular amenity as much as they think they will, that doesn't necessarily mean that a hotel should get rid of it.
Read the Complete Story On Skift
How Hotels Need to Balance the Amenities We Want Versus Those We Actually Use