How to Evolve the Chain of Command With Hotel Management

Source: Travel News

The Beaumont

Pictured here is the lobby reception of The Beaumont hotel in London. The Beaumont’s General Manager Jannes Soerensen empowers his staff to act as key stakeholders in improving the guest experience. The Beaumont

Skift Take: Luxury hospitality can sometimes operate on an antiquated system when it comes to human talent. Here are some progressive thinkers shaking up structures and sacred cows, providing for a more meaningful guest experience.

— Colin Nagy

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How to Evolve the Chain of Command With Hotel Management