Retiring Southwest CEO Gary Kelly on What He Sees as His Legacy

Skift Take: When Southwest Airlines CEO Gary Kelly took the job in 2004, the airline industry was reeling from the post-9/11 travel slump and rising oil prices. Now, as he gets ready to retire, it's slowly recovering from the Covid-19 pandemic. in between, he remade the airline from scrappy discounter to one of the country's largest airlines.

— Madhu Unnikrishnan