Source: Travel News
Southwest Airlines has more aircraft out of service than usual, so the airline called a “operational emergency.” Pictured are Boeing 737s operated by the airline. Bloomberg
Skift Take: This term "operational emergency" is probably not good for business. Customers don't know what it means, and some might be skittish. Is there another term the airline can use the describe the situation?
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Southwest’s ‘Operational Emergency’ Continues to Lead to Delays